Last Updated: [06.08.2026]
At sotz.club, all products are digital and delivered electronically. Please review the following refund terms before making a purchase.
Once an activation key has been delivered, the purchase is generally non-refundable due to the digital nature of our products.
If your key is invalid, already used, or does not work as intended, please contact support. We will investigate the issue and, where appropriate, provide a replacement key or another suitable resolution.
Accidental duplicate purchases may be reviewed on a case-by-case basis, provided that the additional key has not been delivered, redeemed, or activated.
Refunds are not provided simply because you changed your mind, no longer want the product, or purchased the wrong product.
Before purchasing, make sure your system meets the product's listed requirements. Compatibility issues caused by unsupported hardware, software, executors, or third-party changes are generally not grounds for a refund.
Refund requests involving fraudulent activity, chargebacks, key sharing, reselling, or other abuse may be denied and the associated license may be revoked.
For refund or replacement requests, contact our official support channel and provide your order information, key details, and a description of the issue.
sotz.club reserves the right to review refund requests individually and update this policy when necessary.